What should I do if I am recognized as an Evaluator during my visit?

If a Sales Advisor recognizes you as an Evaluator or suspects the purpose of your visit, remain calm and professional. Politely end the interaction and leave the store without revealing or discussing any details of your assignment.

Once you have left the store, contact your CXG Operations team to report the situation and receive guidance on the next steps. Please do not continue the evaluation if your identity has been compromised.