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Evaluation Missions
Certification
- What are the next steps after passing the certification?
- Why do I need to complete a brand certification before a mission?
- What certifications are required to begin and complete missions as a CXG Evaluator?
- Where can I find the CXG General Certification?
- What should I do if I fail the CXG General Certificate?
- How to pass the CXG General Certificate?
International & Airport Missions
Purchase Mission
Mission
- Why can't I find missions in my area?
- How do I submit feedback after completing a mission?
- Why haven’t I been contacted after applying for missions?
- How can I increase my chances of being selected for a mission?
- What do I need to know before doing an evaluation?
- Can I choose the product I focus on during the mission?
- How is feedback about poor service handled?
- What is a follow up?
- How do you use my feedback to influence brand strategies?
- How often can I do missions?
- Can I do missions for the same brand?
- What kinds of stores will I visit during CXG missions?
- When will I be assigned missions?
- How to Reschedule a Planned Visit
- How do you assign missions?
- What should I do if the store is closed or the mission cannot be completed?
- What if I make a mistake during my mission?
- Can I visit the store with someone else?
- How does a CXG Evaluation work?
- What should I do if the assigned product is unavailable?